General FAQ

What is the Zinger's weight limit?

Currently, the Zinger Chair is capable of carrying a person up to 250 lb.

What comes in the box when I buy a Zinger Chair?

When you buy a Zinger, it will arrive fully assembled in the box. Just insert the included battery and you’re ready to roll! You’ll also get a battery charger, 2 keys (for locking/unlocking the battery in place) and an owner’s manual.

Can I take it on the plane?

The short, easy answer is yes. There are a few things you need to know before taking your Zinger on a plane. Providing you plan ahead and follow the basic instructions, airline travel is easy with the Zinger. It will check as free baggage with most airlines but you are required to carry the battery on with you, which is the component that most of the rules apply to.

  • Be sure to contact your specific airline to ask for their procedures for transporting a battery powered mobility device.
  • Inform your airline that the device contains a Lithium-ion battery and it is a 240 Watt Hour size.  Airline Travel IATA, USDOT and FAA regulations allow one Lithium-ion battery of up to 300 Watt Hours for “passengers whose mobility is restricted by either disability, their health or age, or a temporary mobility problem (e.g. a broken leg) as a carry on for the passenger.
  • The battery must be removed from the Zinger prior to the Zinger being transported on the airplane.  The battery must be carried by the passenger as a carry on item.
  • You must notify the airlines in advance that you will be bringing a Lithium-ion battery for your Zinger. They are then required to notify your pilot of the location of the battery in the aircraft. Thus you should notify your flight attendant of its location before takeoff.
  • You may be required to tape over the power terminal openings in the battery compartment of the Zinger prior to transportation.  Individual airline procedures may vary.

 

Each battery includes the label shown below:


See page 27 of the Zinger USA User Manual for more info. Here is a link to the FAA regulations regarding battery powered chairs.
More info

Will the Zinger Chair fit under a desk or table with the hand rails installed?

Whether you are at a restaurant having dinner, or just pulling up to your desk to get some work done, one of the greatest things about Zinger is that it easily fits under most desks and tables. Since the arm rests are just 25″ off the ground, you just pull right up like you would a normal chair.

The legal folks want to make sure we don’t promise it works with all desks and tables, but a standard table or desk is 28″ – 30″ high. The ADA (Americans with Disabilities Act) dictates that to be compliant, your public seating must be a minimum of 27″ from the floor to the bottom of the table surface.

 

I'm not sure if I'm strong enough to operate the handles.

Very little force is needed to operate the Zinger on level ground. In fact, just the weight of your arms is usually enough on smooth surfaces. Driving in grass or wet conditions does requires more force but still not a very large amount.

What accessories are available?

Accessories such as arm rails, a basket (which can conveniently remain in the Zinger when it’s folded), seat back bag, cup/bottle holder, cane holder, safety flag, as well as spare batteries and tires are all available HERE.

I only have one good hand. Is the Zinger for me?

Probably not. The Zinger requires use of both hands and arms to drive, brake, and steer. The speed control trigger is in the right hand and cannot be moved to the left side.

Can I modify the Zinger for one handed operation?

No, the nature of the unique and sporty control system requires the use of both hands.

Will it fit through my doorways?

Good question. Check to be certain that the open passages through your doorways are at least 27″ wide. Less than that will require you to get off and fold the Zinger to pass through the doorway. Businesses (the mall, restaurants, etc.) are required to be ADA compliant. ADA compliant doorways are a minimum of 32″ wide, which is no problem for Zinger.

Can I manually push the Zinger?

The Zinger Chair can easily be pushed around by the user when there is no rider in the chair.  It is not specifically intended for seated users to be pushed around by others as an alternative to the powered self-driving capabilities of the Zinger Chair.

Does the Zinger have reverse?

The Zinger does have a powered reverse, but it’s almost always easiest to back out simply by pushing your feet against the ground, or your hands against a table or wall like you would in a rolling office chair.

Can I use a Zinger if I lack strength/mobility in either hand or arm?

While it requires very little force on the levers to operate a Zinger, you will need some dexterity to pull and push the levers, and to operate the speed trigger with your right pointer finger. The Zinger does not require the level of control it takes to tie your shoes or to write a letter, but if you have trouble with handheld tools, like a drill or kitchen mixer, you might have a hard time with the Zinger too.

Does it come in a larger size?

Unfortunately the Zinger only comes in one size. See our SPECS page for dimensions. The maximum user weight limit is 250 pounds. The Zinger is a lightweight, very portable chair and not designed for users above this weight limit.

If you are tall, say over 6’2″, you may want a seat cushion for a more comfortable ride.

Is a Zinger right for me if I am handicapped or disabled?

The Zinger Chair is a personal electric vehicle. Not intended for individuals restricted to a sitting position. Zinger is not a medical device.

Charging & Battery

How long to charge the battery?

A charger is included and the battery can be charged in or out of the chair. Charging takes 4 hours or less depending on level of discharge. With a range of up to 8 miles, most owners rarely run the battery all the way down.

Is the battery included in the weight?

Yes. 47 pounds includes the 4 pound battery which locks into the Zinger with a key.

Will the charger work in foreign countries?

Yes. It will operate on 110V or 220V, but you will need an inexpensive plug converter to fit the outlets of your foreign destination.

Should I buy a spare battery?

The range of 8 miles was tested on a continuous level course. With hills, stops, and turns you should get around 5 to 6 miles per charge. If you expect to travel further in a single ride, then a spare is recommended. It’s also great to have a spare charged battery on hand to ensure that your Zinger is always ready to go.

Custumer Support

What is the warranty?

In North America, when you buy from us, the Zinger comes with a limited one year warranty which does not include normal wear and tear issues like tires, the battery and upholstery. See our full Warranty for details.

Please Note: If you buy a Zinger from us for an end user outside of North America, our warranty no longer applies to the foreign location or user. For this reason we highly recommend opening the carton and testing the Zinger before allowing it to leave its registered owner’s domain.

What is the return policy?

The Zinger may be returned within 14 days of receipt. Note: a 10% restocking fee applies unless your Zinger is damaged or defective. Prior to returning your Zinger, you will need to obtain a return authorization from our customer service department by calling 800-958-8324.

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